Program: Telephone Support
Organization: Compass Community Services
Phone Numbers: Distress Line: 519-821-3760
Email: info@compasscs.org
Website: www.compasscs.org/phone-services
Address:
20 Shelldale Cres
Guelph, ON
N1H 1C8
Location: Guelph
Hours: Coverage based on volunteer availability
Service Description: Support provided by telephone

Distress Line: An inbound service line dedicated to supporting people who call in experiencing emotional distress, loneliness, hopelessness or are otherwise feeling overwhelmed.

TeleConnect Line: People who struggle to live independently can be registered to have social conversations, medication reminders and basic case management support from volunteers.

Seniors Offering Support: Senior volunteers are matched with senior clients for regularly occuring social calls.







Fees: Free
Application: For Distress Line, call
For TeleConnect or Seniors Offering Support, apply through website
Eligibility / Target Population: People in need of supports
Languages: English
Area Served: Guelph and Wellington County
See Also: Lesbian, Gay, Bisexual, Transgender, Two-Spirit, Queer (LGBTQ+)
Mental Health Peer and Family Programs
Telephone Reassurance and Security Checks
Last Updated: 8/31/2026
Service Profile Web Address: eng/displayService.aspx?id=214268

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