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Program: MobilityPLUS  
Organization: Waterloo Region
Grand River Transit
Phone Numbers: Information: 519-585-7555
Booking: 519-744-2241
Renewals: 519-585-7597
TTY: 519-575-4608
Email: Regionalinquiries@regionofwaterloo.ca
Website: www.grt.ca/en/rider-information/using-specialized-...
Address:
250 Strasburg Rd
Kitchener, ON
N2E 3M6
Street Address:
GRT Customer Service Centre
105 King St E
Kitchener
 
Intersection: Benton St and King St E
Location: Kitchener (City Commercial Core)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Service: Mon-Fri 5:15am-1:15am * Sat 5:30am-1:15am * Sun and holidays 7:15am-1:15am
Booking and Cancellation: Mon-Sat and holidays 7am-10:15pm * Sun 8:30am-10:15pm
Service Description: Specialized transit using small bus-style vehicles for people with mobility * rides available within the urban areas of Cambridge, Kitchener, and Waterloo * specialized service for townships 

Fees: Set fees * subsidies available
Application: Call or visit website * application form available online
Eligibility / Target Population: Residents of Cambridge, Kitchener, and Waterloo with a disability that prevents them from using conventional transit
Languages: English
Area Served:
Waterloo Region  
See Also: Transportation - Accessible

This information was last completely updated on June 8, 2026

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© 2026, Ontario Health atHome

Updated June 8, 2026
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