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Organization: Findhelp Information Services  
Phone Numbers: 416-392-4605
Toll-Free: Administration 1-800-836-3238 within Canada
Teletype: 1-888-340-1001
Fax: 416-392-4404
Email: info@findhelp.ca
Website: www.findhelp.ca
Address:
1 St Clair Ave W, Suite 1000
Toronto, ON
M4V 1K6
Intersection: Yonge St and St. Clair Ave W
Hours: 211 -- Mon-Sun 24 hours * office Mon-Fri 8:30 am-4:30 pm
Executives: Sue Wilkinson - Executive Director and Chief Executive Officer
Service Description: Comprehensive information and referral services * 211 and contact centre services * website and database development * consultation and training * partnership and standards development

Customer Service, info@findhelp.ca

Data and resource coordination services -- including local and Ontario-wide web resources of community, health, social and related government services such as www.211Central.ca * Update Desk, 211update@findhelp.ca

Training and outreach, training@findhelp.ca -- training in assessment, information, referral, interviewing, communication skills, customer service, and understanding the structure of human services * outreach presentations

Partnership opportunities 416-392-4605 ext 101 -- for development of information systems and resources

Lead agency for SPARK Ontario -- see separate entry

Services and Programs:
  • 211 Central Region Contact Centre

Fees: Fees for training services * free membership
Languages: English ; French
Area(s) Served:
Bolton Caledon, Bramalea, Brampton, Burlington, Dufferin, Durham North East, Durham West, East York, Etobicoke, Halton Hills, Milton, North Etobicoke, Malton, West Woodbridge, North West Mississauga, North York, Oakville, Scarborough, Scarborough North, Scarborough South, South Etobicoke, South West Mississauga, Toronto, Wellington, York - Toronto, York Region  
See Also: Information and Referral Services

This information was last completely updated on May 7, 2018

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© 2018, Findhelp Information Services

Updated May 7, 2018
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