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TorchLight also operates the TeleCheck Dufferin Program (Orangeville, 519-415-3764), a daily call-out check-in service that supports the safety of older adults who wish to live independently in their homes. Calls are delivered each morning, starting at 8.30 am, seven days a week, by a team of volunteers and staff.

Organization: TorchLight - Distress Line  
Phone Numbers: Distress Line / Call In 519-821-3760
TeleConnect Guelph, referrals to community resources 519-821-3761 ext 218
Toll-Free: Distress Line 1-888-821-3760
Crisis: Emergency Shelter Resource Line 519-767-6594
Fax: 519-821-8190
PO Box 1027
Guelph, ON
N1H 6N1
Accessibility Notes: Not Applicable - Telephone Service only
Good Friday: 24 hours
Victoria Day: 24 hours
Canada Day: 24 hours
Contacts: Heather Glenister - Volunteer Coordinator
Judith Rosenberg - Community Engagment Coordinator
Service Description: Free, anonymous, telephone-based listening service.

Telephone listening service for people who may be feeling isolated or confused * support for people who are experiencing distress about their circumstances * support and referral to community services * training provided for volunteers in the community on listening and communication skills, solution-focused conversation, and on suicide and suicide intervention / prevention


Fees: None
Application: Call for assistance
Eligibility - Population(s) Served: People living with circumstances that may be causing distress, feelings of loneliness, isolation and confusion
Languages: English
Area(s) Served:
Dufferin County ; Guelph ; Wellington County  
See Also: Crisis Intervention
Crisis Lines

This information was last completely updated on February 27, 2017

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